Terms of Service

1. Acceptance of Terms

These Terms of Service (the "Terms") constitute a legal agreement between you and Live Graphic Systems Pty Ltd (ABN 38 616 093 237) ("LIGR", "we", "our", or "us"). By accessing, browsing, or using the LIGR platform and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to any provision of these Terms, please do not access or use our service.

2. Description of Service

LIGR provides a cloud-based broadcast graphics overlay platform for live sports production. Our service includes:

• • Fuse — a graphics configuration tool that enables binding of data, creation of custom controls, and publishing to broadcast themes
• • Control Room — a live broadcast operator interface for pushing graphics to air in real time
• • Game Plans — broadcast automation sequences for pre-game setups, live triggers, and ad playlist management with zero manual operator intervention
• • Integration capabilities — support for camera systems, streaming platforms, and broadcast protocols (RTMP, SRT, NDI)

3. Account Registration

To use LIGR, you may be required to create an account. When creating an account, you agree to:

• • Provide accurate, current, and complete information
• • Maintain the confidentiality of your account credentials and password
• • Be responsible for all activities that occur under your account
• • Notify us immediately of any unauthorised use of your account
• • Be at least 18 years of age or have parental/legal guardian consent
• • Understand that organisations may register multiple user accounts under a single organisation subscription

4. Acceptable Use

You agree to use LIGR only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the service. Prohibited behaviour includes:

• • Harassing, threatening, or abusing other users
• • Interfering with or disrupting the normal operation of the platform or its servers
• • Reverse engineering, decompiling, or disassembling any part of LIGR's software
• • Using automated systems (bots, scrapers) to access the service without authorisation
• • Redistributing, reselling, or renting LIGR without written permission
• • Attempting to gain unauthorised access to our systems or user accounts
• • Using the platform to broadcast unlawful, defamatory, or infringing content

5. Intellectual Property Rights

LIGR's Intellectual Property: LIGR owns all intellectual property rights in the platform, including the software, technology, design, graphics templates, pre-built Game Plans, and all related documentation. These are protected by copyright, trademark, and other applicable laws. You are granted a limited, non-exclusive, non-transferable licence to use LIGR solely for your own broadcast production purposes during the term of your subscription.

Your Content: You retain ownership of graphics designs, custom configurations, broadcast content, and Game Plans that you create within LIGR. However, you grant LIGR a worldwide, royalty-free licence to host, process, and deliver your content for the purpose of operating and improving our service.

LIGR Templates: All pre-built graphics templates, design systems, and sample Game Plans provided by LIGR remain our exclusive property and may not be redistributed or resold without authorisation.

6. Subscription & Payment

LIGR operates on a subscription basis. Current plans and pricing are available at ligr.live/pricing. By subscribing, you agree to:

• • Pay the subscription fee on a recurring basis (monthly or annual, as selected)
• • Allow LIGR to charge your payment method automatically on each billing cycle
• • Maintain valid and current payment information
• • Understand that prices may change with 30 days written notice
• • Understand that refunds are issued at LIGR's discretion

All fees are exclusive of applicable taxes. You are responsible for paying any sales tax, VAT, or other applicable taxes based on your location.

7. Service Availability & Maintenance

LIGR strives to maintain high availability of our platform. However, we do not guarantee 100% uptime and are not liable for service interruptions caused by:

• • Scheduled maintenance (which we will communicate in advance where possible)
• • Network outages beyond our reasonable control
• • Third-party service failures (ISPs, cloud infrastructure providers)
• • Force majeure events
• • Hardware or software failures

We may perform maintenance or updates that temporarily affect service availability. Critical maintenance will be scheduled outside of peak broadcast hours where reasonably possible.

8. Data & Privacy

LIGR's handling of your data is governed by our Privacy Policy, available at ligr.live/privacy. By using LIGR, you consent to our data practices outlined in that policy.

Your Responsibilities: You are responsible for the legality, accuracy, and authenticity of content you broadcast using LIGR. LIGR is not responsible for infringement claims arising from your broadcast content.

Analytics & Improvement: We may collect usage analytics, error logs, and performance data to monitor service health, troubleshoot issues, and improve LIGR. This data is handled according to our Privacy Policy.

9. Limitation of Liability

As-Is Disclaimer: LIGR is provided on an "as-is" basis without warranties of any kind, whether express or implied. We make no warranty that the service will be uninterrupted, error-free, or secure.

No Liability for Consequential Damages: To the fullest extent permitted by law, LIGR is not liable for indirect, incidental, special, consequential, or punitive damages—including loss of revenue, data, or profit—arising from your use of or inability to use the service, even if LIGR has been advised of the possibility of such damages.

Liability Cap: Our total liability to you for any claim arising out of or relating to this agreement shall not exceed the total fees you paid to LIGR in the 12 months preceding the claim.

10. Termination

User-Initiated Termination: You may cancel your LIGR subscription at any time by requesting cancellation through your account settings or by contacting us at legal@ligrsystems.com. Cancellation is effective at the end of your current billing cycle.

LIGR-Initiated Termination: LIGR may suspend or terminate your account if you violate these Terms or engage in unauthorised, illegal, or harmful use of the platform. Termination for cause may be immediate without refund.

Upon Termination: Your right to use LIGR ceases immediately. We may retain your data as required by law or for legitimate business purposes. Content you created within LIGR may be retained by us for archival, analytics, or legal compliance purposes, even after termination.

11. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and waive any objection to venue or inconvenience.

12. Changes to These Terms

LIGR reserves the right to update or amend these Terms at any time. We will notify you of material changes via email or a prominent notice on our website. Your continued use of LIGR following the posting of revised Terms constitutes your acceptance of and agreement to those changes.

13. Contact Information

If you have questions about these Terms of Service, please contact us: